TRAINING

Custom-made Training Programmes

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You have a unique business strategy and organisational culture. So, when you need to develop your people, you want someone who understands you and your needs. Our custom-made programs are based on a cognitive approach to analysing and evaluating your learning needs and delivering only what’s best for you. Our solutions vary from creating structured to immersive learning experiences using a combination of different learning experiences.
Our solutions vary from creating structured to immersive learning experiences using a combination of:
  • Collaborative and Social Learning
  • Game-based Learning
  • Mobile & Social
  • Learning Constructs
  • Simulations
  • Videos
  • eLearning
  • Action learning
  • Work-based projects
  • Discovery learning
  • Psychometrics
  • Coaching and mentoring and many others.

Off-the-Shelf Training Programmes

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You already know what kind of skills, knowledge and attitude you want developed in your workforce. We can deliver a wide range of soft skills training sessions for you, with minimal customisation – faster and cheaper.

All training sessions are fully reusable and can match your desired learning objectives.

All off-the-shelf topics are designed and delivered using experiential and accelerated learning approach where learners engage all of their senses to learn better and faster, and retain the information longer. You can opt in for a standard training (face-to-face, covering all materials in one session and allowing participants to learn more through additional materials) or a flipped classroom session (participants receive pre-course materials to get ready for the course and the classroom session focuses on practical aspects of the topic). 

For a blended learning experience all sessions come with pre-course reading and preparation, in-class workshop and post-course materials.

Choose your focus: 

  • Leadership and Management Development
  • Personal development
  • Team development
  • Performance Management

On occasions, you need be assertive – not aggressive or passive, but assertive. However, some people find getting that balance hard. 

What you will learn:

  • How to explain your ideas with extra clarity and confidence
  • How to listen for the others message and critique it if necessary
  • How to speak more factually and with more strength
  • When and how to assertively stand your ground

Learn how to be more innovative in all you do.

What you will learn:

  • What is innovation?
  • Look for ideas elsewhere
  • how to find best innovative ideas
  • How to get buy-in for your innovation

Learn how to build a high performance culture.

What you will learn:

  • Your team management style:  a self-evaluation
  • The 5 characteristics of a great team
  • How to develop and grow your team

This training will help managers and leaders at every level understand what effective coaching is while at the same time learn key coaching techniques they can use in their everyday practice.

What you will learn:

  • the difference between coaching and mentoring
  • the 4 key skills for effective coaching
  • the GROW coaching model
  • how to prepare and participate in a real coaching session

In the workplace today good communication skills can enhance interpersonal relationships, save time, minimise costs, lead to greater productivity and ultimately, achieve better results.

What you will learn:

  • how well do you communicate
  • the 3 things all great communicators do
  • the importance of verbal and non-verbal messages
  • the 5 levels of listening

Both verbal and non-verbal responses should reflect careful attention to Body Language. Ultimately, like every form of communication, body Language connects people and like every language, its vocabulary must be learned.

What you will learn:

  • evidence and interpretation of body language
  • 5 Cs of understanding body language
  • how to incorporate and interpret body language effectively: role play
  • what are power poses and how to use them

Delegation is an essential part of management. In fact anyone can delegate. Yet being able to “let go” and delegate tasks to others is often difficult.

What you will learn:

  • how well do you delegate
  • the true purpose of delegation
  • the difference between work allocation and delegation
  • the steps for effective delegation

Emotional intelligence is our ability to be self-aware and to recognise and manage our emotions and those of the people around us.

What you will learn:

  • what emotional intelligence is
  • the elements of emotional intelligence
  • your emotional intelligence profile: a self-evaluation
  • how to be emotionally intelligent 

Leadership is complicated, challenging, and full of personal risk. But it also has the capacity to inspire, excite and help people grow.  You mould what happens in your team and in the organisation.

What you will learn:

  • the difference between leading and managing
  • the features of great leadership
  • how to develop your leadership qualities
  • your preferred leadership style

Moving into a management role brings new challenges and tasks, requiring individuals to learn and develop quickly. This training will ensure new managers are fully equipped to be successful. 

What you will learn:

  • transitioning from individual contributor to manager
  • first steps and actions as a new manager
  • your management style

Group discussions are an essential part of modern organisational life and a group’s effectiveness is often greatly influenced by the ability of the facilitator working with them. The facilitator acts as an enabler, bringing different people together to produce results greater than those that could be achieved individually.

What you will learn:

  • what facilitation is
  • the basic principles of facilitation
  • the key skills and qualities of a great facilitator.

When you apply creative thinking to every aspect of your life (personal and professional), you can find a sustainable competitive advantage and stay ahead of your competition.

What you will learn:

  • the difference between creativity and innovation
  • the 5-Step Creative Thinking Model
  • a range of techniques to be more creative
  • explore your creative ability

The workplace today requires us to know how to effectively and constructively provide feedback to others.

What you will learn:

  • what effective feedback is
  • communicating negative feedback
  • understanding the power of praise
  • practising different techniques for giving and receiving feedback

In this workshop participants identify when they have to have challenging conversations, what a challenging conversation might look like and why it is important to have such conversations.

What you will learn:

  • What a “challenging conversation” is
  • the Challenging Conversation Model
  • your typical behaviour when faced with a challenging situation
  • techniques to show empathy 

Employees typically spend up to 40% of their time preparing for and participating in meetings. With poor planning and unclear agendas, meetings often end up losing focus and devouring time, energy, resources and money.

What you will learn:

  • how to best prepare for a meeting
  • the role of the chairperson
  • questioning and listening techniques for keeping everyone engaged
  • what to do post-meeting

The performance review (appraisal) meeting is one of the three key elements of the performance management cycle alongside the setting of objectives and the on-going monitoring of performance.

What you will learn:

  • the stages of the performance management cycle
  • structure of the performance review meeting
  • the 20:80 rule
  • performance review role-play

Influencing and persuading skills are indispensable in modern organisations. Command and control structures have given way to less hierarchical, cross-team working where you get things done by inspiring and persuading.

What you will learn:

  • the 6 principles of influencing
  • your preferred influencing style: a self-evaluation
  • identifying and practising key interpersonal skills for influencing.

Difficult people can make life impossible. The workplace is inhabited by a wide variety of people types and sometimes it can be difficult to get on with them as well as get on with your work. By understanding what makes certain people tick, what they think, and why they do what they do, we can learn how to deal with even the most difficult people.

What you will learn:

  • your preferred conflict-handling style: a self-evaluation
  • the types of difficult people
  • techniques for dealing with difficult people

For those who worry about presenting, this poses a huge problem: how do we learn to present and get good at it? No matter what your current level is, you can teach yourself to be a really good presenter.

What you will learn:

  • a simple process for preparing a presentation
  • a powerful process for delivering a presentation
  • habits of all great presenters do
  • designing PowerPoint slides for maximum impact
  • how to handle a Q&A effectively.

The ability to cope with change is crucial to business and organisational success. To remain competitive in challenging times we have to adopt a positive attitude to change as change should always be seen as an opportunity.

What you will learn:

  • how well do you embrace change: self-evaluation
  • what needs to happen for successful change to happen
  • step-by-step process for leading successful change
  • the change curve and how to deal with resistance to change.

Conflict can be unpleasant, and it can become particularly difficult in the office, straining critical working relationships and jeopardising performance.

What you will learn:

  • the different types of conflict
  • your preferred conflict handling style: a self-evaluation
  • step-by-step process for resolving conflict
  • the key interpersonal skills for resolving conflict.

Coaching is a process that enables learning and development to occur and thus performance to improve. To be a successful coach requires knowledge and understanding of process as well as the variety of styles, skills and techniques that are appropriate to the context in which the coaching takes place.

What you will learn:

  • what on-the-job coaching is
  • skills of an on-the-job coach
  • how people learn
  • techniques for coaching a beginner.

We mostly get an equal start in our careers. But personal development is what sets us apart. And having a strong personal development plan can help us reach “from zero to hero” in no time.

What you will learn:

  • what personal development plans are
  • characteristics of a strong PDP
  • elements of a PDP
  • tips and templates on creating your own PDP

Leading virtual teams requires a number of capabilities, including strong virtual communication skills, which can motive and coach workers despite geographical distance and an emotional intelligence which allows the individual to acknowledge the differing needs, objectives and goals of their intact and remote workers.
The virtual leader or manager also needs the flexibility to consider and accommodate the impact that cultural differences may have on their team and team performance, making any adjustments necessary to ensure a collaborative and nurturing atmosphere, that can be felt across borders and time zones.

What you will learn:

  • what a virtual team is
  • differences between managing a virtual and offline teams
  • techniques for overcoming barriers
  • characteristics of a high performing virtual team

This half-day workshop explores the concept of time and where we waste it in our everyday lives. It gives the participants an opportunity to identify tasks that are urgent and important and differentiates between being efficient and being effective.

What you will learn:

  • how to take control of their time 
  • where your time goes at present
  • what is important and what is urgent and plan accordingly.

Knowing the secrets of performance management is central to achieving high performance.

Setting SMART objectives, monitoring performance both informally and formally, and knowing how to hold an effective performance review meeting are essential skills for all managers.

What you will learn:

  • the key factors that motivate people at work
  • how to write SMART objectives
  • how to monitor performance through informal conversations
  • the 20:80 rule for an effective appraisal review meeting.

Motivated people perform better, but motivating others to perform is a difficult task for some managers. As a manager, you need to be able to create a climate in which people want to do their best. You need to be able to assess each person’s strengths and use them to get the best out of him or her. This course will help managers to understand how they can motivate others to perform more effectively and how to best handle de-motivated individuals.

What you will learn:

  • the historical evolution of motivation at work
  • how to apply latest research on motivation to your work
  • how to understand people better
  • the consequences of not paying attention to motivation

Research shows that people work best when they feel good about themselves – the challenge lies in understanding how to get the best from yourself.

What you will learn:

  • what is self-motivation
  • the barriers to self-motivation
  • 2 types of motivation: extrinsic and intrinsic
  • how to recognise demotivated behaviour and deal with it

 

Whether negotiating with clients or colleagues in other departments, negotiation skills are important in today’s complex and difficult environment.

What you will learn:

  • the key steps in any negotiation process
  • your personal skills and behaviours as a negotiator
  • strategies and approached to different negotiation situations

Stories are told and retold because they contain wisdom. A story with a practical idea can make people believe. A story with an emotional idea can make people care. And the “right” story can make people act.

What you will learn:

  • what makes a great story
  • storytelling techniques
  • what the greatest storytellers do
  • the ‘why’ and ‘when’ of telling stories in the business.

We offer beginner, intermediate and advanced training courses for the most popular Microsoft Office products – Word, PowerPoint, Excel and Outlook

Each course can be customised depending on your needs, product version, operating system used and current knowledge of your participants. The training can be delivered as a full- or half-day session either at your premises or in a state-of-the-art training facility.

 

Video Training

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Animated clips combine storytelling imagery and straight-talking voiceover to communicate key learning points in an easy-to-digest and memorable way. And, at an average of 2 to 3 minutes in length, they are sure to keep attention. Combining animation, video, music and imagery allows you to have the ideal micro-learning solution when on the move or in need of a mobile-friendly tips that stays with learners for a long time.

Our robust process includes:

  1. Research of objectives and key messages
  2. Script writing or editing
  3. Storyboarding the video
  4. Design of the main characters and props
  5. Voiceover recording and editing
  6. Animation of the video

Online Training

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Technology has become such an integral part of us that it’s hard imagining life without it. So why should that stop at learning. At Learning Adventures, we create bespoke online courses complete with customisable videos, animations, quizzes and many others. Your online courses can be engaging, lead to genuine knowledge transfer and deliver results. Our aim will always be to understand your needs first and only then design the eLearning solution that will fit with your organisation. We will always work with you to create engaging e-learning content to suit your budget.
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