Conflict can be unpleasant, and it can become particularly difficult in the office, straining critical working relationships and jeopardising performance. As a manager and a leader, you need to resolve conflict in the best possible way.
Sample Learning Objectives
• The different types of conflict
• Your preferred conflict handling style: a self-evaluation
• Step-by-step process for resolving conflict
• The key interpersonal skills for resolving conflict
Classroom / 8 hours
Flipped / 4 hours
Webinar / 2 hours
Team leaders, managers, leaders
Management & Leadership Development
Note: We'll work with you to help you identify your specific training needs upfront and then develop a customized training solution to help you reach your specific goals. The above training objectives are just a sample of what could be covered in this topic. For more information, please contact us.